Monday, July 14

Understanding California Lemon Law: What Consumers Need to Know

 

When you buy a new car, you expect reliability, safety, and peace of mind. But what happens when your vehicle spends more time in the repair shop than on the road? That’s where California’s Lemon Law comes into play — a consumer protection statute designed to help buyers of defective vehicles.

This article breaks down the basics of the Lemon Law in California, helping consumers understand their rights, responsibilities, and when they might qualify for legal remedies.

What Is the California Lemon Law?

The California Lemon Law, officially known as the Song-Beverly Consumer Warranty Act, provides relief to buyers or lessees of new (and in some cases used) vehicles that turn out to be defective and cannot be repaired after a reasonable number of attempts. The law applies to vehicles still under the manufacturer’s warranty.

If a car qualifies as a “lemon,” the manufacturer may be required to either replace the vehicle or provide a refund — including costs such as down payments, monthly payments, and other expenses related to the purchase or lease.

What Vehicles Are Covered?

California’s Lemon Law generally covers:

  • New cars, trucks, SUVs, and vans purchased or leased in California
  • Used vehicles that are still under the manufacturer’s original warranty
  • Dealer-owned vehicles and demonstrator models
  • Certain business vehicles, depending on the fleet size and weight

Motorcycles and RVs may also be covered to a limited extent, depending on the nature of the defect.

What Qualifies as a “Lemon”?

Not every defect qualifies under the Lemon Law. For a vehicle to be considered a lemon, it must have a substantial defect that:

  1. Is covered the warranty
  2. Affects the use, value, or safety of the vehicle
  3. Cannot be fixed after a reasonable number of repair attempts

There is no fixed number that defines “reasonable,” but generally, if the car has been in the shop four or more times for the same issue, or out of service for 30 or more cumulative days, it may meet the criteria.

Additionally, if the defect poses a serious safety risk — such as faulty brakes or steering — fewer repair attempts may be required.

Steps to Take if You Suspect You Have a Lemon

If you believe your vehicle may qualify under the Lemon Law, here are some important steps to follow:

  • Document everything: Keep records of all repair orders, dates, mileage, and communication with the dealer or manufacturer.
  • Request a repair history: You have the right to obtain a full history of your vehicle’s repairs.
  • Give the manufacturer a chance: You must allow the manufacturer or its authorized dealers a reasonable opportunity to fix the defect.
  • Request arbitration (if applicable): Some manufacturers offer arbitration programs to resolve disputes.
  • Be aware of time limits: The Lemon Law has statutes of limitation, so it’s best to act promptly.

Can Used Cars Qualify?

Yes — in some cases. If the used vehicle is still covered under the original manufacturer’s warranty (not just a dealer or extended warranty), and the defect meets the same criteria as for new cars, it may still be eligible.

However, coverage and remedies may vary, so reviewing the warranty and documentation is essential.

Final Word

California’s Lemon Law is designed to level the playing field between consumers and large manufacturers. It ensures that buyers are not stuck with unsafe or unreliable vehicles due to defects that can’t be corrected. If you’re dealing with repeated repairs, understanding your rights under the law is the first step toward a resolution.

For those navigating such issues in Southern California, consulting a lemon lawyer orange county residents trust may provide the clarity and legal insight needed to determine the next steps.

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